Job Overview
We are seeking a skilled Accounting and Credit Manager to manage customer relationships, drive timely collections, and support sustainable growth.
Key Responsibilities
* Proactively follow up on outstanding debts via phone and email
* Handle inbound AR-related queries and resolve account discrepancies
* Process credit card payments over the phone
* Maintain accurate records of customer interactions and payment arrangements
* Collaborate with internal teams to resolve billing issues
Required Skills and Qualifications
* Previous experience in credit collections or accounts receivable
* Strong communication and negotiation skills
* A customer-first mindset with a professional phone manner
* High attention to detail and strong organisational skills
* Experience with ERP/accounting systems, Microsoft Dynamics 365 an advantage but not essential
Benefits
We offer a dynamic work environment with opportunities for growth and development. Benefits include flexible working options, access to mentors, ongoing training and development opportunities, and a range of employee discounts and perks.