What's the role?
This is a senior specialist role that shapes how Westpac navigates complex industrial relations matters across its people, leaders, and employee representatives.
Sitting within the Industrial Relations Strategy & Advice team in Westpac's broader People function, this role is about judgement, influence, and practical impact at scale. It focuses on shaping the industrial relations strategy and providing trusted advice on industrial instruments, disputes, major workplace change, and IR risks from enterprise-wide or large divisional initiatives.
It involves working closely with senior leaders, People partners, and internal specialists to identify issues early, manage risk constructively, and deliver practical, legally sound outcomes. This role suits someone who enjoys operating in complexity, values early and constructive engagement, and wants to shape sustainable outcomes rather than manage issues after they arise.
What you will be doing
You'll be trusted to operate with autonomy, credibility, and influence. Key responsibilities include:
* Providing clear, practical and commercially grounded advice on industrial instruments, disputes, major workplace change, and IR risks arising from enterprise-wide or large divisional initiatives.
* Partnering with senior leaders, People partners, and internal specialists to support complex change and manage industrial relations risks early and effectively.
* Contributing to initiatives that support Westpac's industrial relations strategy and associated projects, including enterprise bargaining.
* Building strong, credible relationships across the business and with employee organisation representatives so issues are identified early and managed constructively.
* Supporting practical, outcomes-focused approaches to industrial matters that are legally sound, commercially pragmatic and sustainable.
What you'll bring
We're looking for someone with the confidence, credibility, and judgement that comes from depth of experience.
* Experience in Industrial Relations from within a large, complex organisation.
* Strong technical expertise in Australian industrial relations frameworks, instruments, dispute resolution, and major workplace change.
* A proven ability to interpret, develop and advise on industrial instruments, IR risks, and practical solutions for senior stakeholders.
* Experience working constructively with employee organisations to proactively manage matters and support sustainable outcomes.
* Confidence contributing to enterprise bargaining, strategic IR initiatives, and complex change programs at scale.
* Strong written and verbal communication skills, with the ability to build trust quickly, assimilate information, work collaboratively, and exercise sound judgement in complex situations.
Why join us?
We're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates.
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help you grow your career within the bank.
* Lots of opportunities to give back to the community by getting involved in our many volunteering initiatives.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
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