 
        
        Overview 
Customer Banking Specialist Relief Mt Pleasant and Mackay Caneland 
Commonwealth Bank of Australia Brisbane, Australia 
Responsibilities 
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice 
Support customers with enquiries, maintenance on accounts and process applications for credit products 
Complete Financial Health Checks to assess customers' financial needs and identify any changes 
Educate and demonstrate of our in-branch technology and digital banking options to customers 
Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture 
Qualifications 
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality 
Excellent communication skills & the ability to articulate financial terms in a clear way 
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do 
Ability to work in retail setting that's busy and commercially driven 
A genuine interest in building a career with CommBank 
Additional information 
2x Customer Banking Specialist Relief 
Permanent Fixed roster Monday to Friday 10 - 2pm or 9:30 - 1:30pm 
Support multiple branches: Mt Pleasant & Mackay Caneland Branch -each day brings new opportunities to make an impact 
Aboriginal &/or Torres Strait Islander people encouraged to apply 
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. 
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📌 Customer Banking Specialist Relief Mt Pleasant And Mackay Caneland
🏢 Commbank
📍 Brisbane