* Full-time permanent role, can be based in Perth or Melbourne.
About The Team
At the centre of the Wesfarmers Group, we are building a cross-skilled and diverse technology team focused on engaging the business, understanding strategic drivers, co-creating value-adding solutions and pushing technical boundaries to innovate and deliver excellence to the Corporate Office.
We know that diversity fosters greater innovation and entrepreneurial spirit, so we strive to create a team where everyone belongs. For our people, this means supporting each person to reach their potential.
You'll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life. With a clear data driven vision, plus all the tools and learning you will need, the tone is set for success.
What You'll Do
The Systems Engineer plays a key role in ensuring the stability, performance, and support of IT systems within Wesfarmers Corporate Office. This third-line technical role provides advanced troubleshooting, system maintenance, and optimisation of corporate IT infrastructure and applications.
With a strong focus on technical issue resolution, system monitoring, and BAU operations, the Systems Engineer works closely with the Technology Systems Lead, Service Desk, and Infrastructure teams to ensure seamless IT service delivery. The role also contributes to system improvements, assists in upgrades and migrations, and ensures IT operations align with business needs.
System Maintenance & Optimisation
* Conduct regular system monitoring, maintenance, and optimisation to ensure high availability and performance.
* Apply patches, updates and firmware upgrades to maintain security and system integrity.
* Support disaster recovery testing and failover procedures to enhance system resilience.
Infrastructure & Application Support
* Assist in deploying new software, system enhancements, and integrations.
* Provide technical expertise on cloud-based solutions, virtualisation, and collaboration tools.
* Ensure the reliable operation of Microsoft 365, enterprise mobility solutions, and key business applications.
Technical Support & Troubleshooting
* Act as a third-line escalation point for complex IT incidents, ensuring timely resolution.
* Diagnose and resolve server, network, cloud, and application issues affecting business operations.
* Provide expert technical guidance on system configurations, performance tuning, and security best practices.
Continuous Improvement & Process Optimisation
* Identify and implement efficiency improvements, reducing recurring system issues, incidents and problems.
* Maintain technical documentation, troubleshooting guides, and knowledge base articles to improve IT support efficiency.
What You'll Need
* Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
* Industry certifications (Microsoft Azure, AWS, Cisco, VMware, ITIL) highly desirable.
* Additional training in system administration, cloud technologies, ITSM and enterprise mobility management are advantageous.
* 4+ years' experience in system administration or infrastructure engineering.
* Strong background in third line troubleshooting and service operations.
* Troubleshooting & Problem-Solving – Expertise in diagnosing complex system and infrastructure issues.
* Technically Skilled – Deep expertise in IT systems and troubleshooting.
* Proactive & Detail-Oriented – Takes initiative in identifying and resolving issues.
* Team Player – Works collaboratively with IT colleagues and business users.
About Wesfarmers
As one of Australia's largest listed companies, we're proud of our longstanding contribution to Australians. We continually reinvent ourselves and invest in the businesses we own and operate, including leading retailers like Bunnings, Kmart, Target, Officeworks and Priceline. We also have an online offering, including OnePass and the Group shared data asset. Our work doesn't stop there, we operate in the industrials sector which supplies the nation with chemicals, energy and fertilisers, and industrial and safety products. And we participate in an integrated lithium joint venture, including the operation of a mine and concentrator and the development of a refinery.
Join the team at Corporate Office which provides support and advice across the Wesfarmers Group
The Corporate Office provides corporate services and support to the autonomous businesses within the Wesfarmers Group, enabling the achievement of Group objectives. It leads capital allocation and portfolio management for the Group and focuses on leveraging and enhancing the Group's reputation to support attraction and retention of talent, securing investment opportunities and maintaining a low-cost capital. To do this, we need great people, working together and role modelling our values and ways of working.
Our culture
We're results focused, but we're a business that cares. Here we are less about titles and more about everyone playing a valuable role. We provide autonomy and space with freedom to operate, quickly learning from mistakes because we know they are part of the way forward. We're curious, open minded, and collaborative. And although we're thought leaders, we're humble, and willing to share knowledge and learn from one another.
We know that diversity fosters greater innovation and better customer connection, so we strive to create an inclusive and diverse work environment.
Next steps
If this sounds like your next career move, then combine your cover letter and resume into one document and click on the 'Apply' button by Friday, 27 March 2026. Please note that we may commence interviewing of candidates prior to this closing date.
We're hiring the best and the brightest talent. Let's start to explore the possibilities of achieving great things together.
For more information, visit our website