Rental operations agent - multiple part time positions available (bayswater)

SIXT has arrived in Australia. Be part of this exciting new premium brand in Australia. Our vision is to be the best car rental company in Australia, by offering our customers the best service, the best rates and the best experience. SIXT is 100% owned by the NRMA, so our customers can take comfort in knowing they are dealing with one of Australia's most trusted and reliable brands. We go above and beyond for our customers.

Our friendly, professional team takes the time to understand your rental needs. Whether you're after an economical compact car, 4WD, family sedan, luxury car, bus, van or truck, thousands of people across Australia trust us every day to help people and cargo on their way.

As a Customer Experience Agent with SIXT Australia, you'll play a pivotal role in making people and their things easily mobile through the delivery of premium customer service.

• Provide an exciting and premium customer experience, exceeding customer expectations every time.
• Open and close rental agreements seamlessly and accurately.
• Pick‐up and delivery of vehicles, when required.
• Perform general administrative tasks.
• Regular cleaning of vehicles to a premium standard.
• Ensure all aspects of SIXT's quality controls are delivered and maintained, including presentation of counters, paperwork and fleet.
• Sell additional, over the counter, rental products.
• Other administrative and operational tasks; work as part of the team to ensure a high level of presentation of the Branch.

• Excellent communication skills, a can‐do, positive attitude and a flair for sales.
• Strong attention to detail, including administration and presentation.
• Previous experience in the retail or hospitality industry is preferred, but not essential.
• Monitoring and organising fleet on a daily basis.
• Competent computer skills to perform daily tasks.
• Current, unrestricted full driving licence.
• Full working rights in Australia.
• Ability to multi‐task during peak periods and work unsupervised.
• A flexible attitude is required as our locations are 7‐day operations so shifts will include some weekends.
• Commitment to all health and safety policies and support others in doing the same.

• Full extensive training in the industry and a clear career progression.
• A generous sales and service bonus structure allowing you to earn uncapped amounts.
• Opportunities to work at different locations over your career.
• Benefits: up to 30% off SIXT rentals worldwide for you, and for your family and friends; access to other NRMA employee discounts, savings, special offers and more.
• Generous remuneration package that will drive and motivate you to achieve excellence.