Job Title: Support Services Representative
We are seeking a detail-oriented professional with strong organizational skills, a knack for online sales and customer service. The successful candidate will be instrumental in managing our online sales channels and providing exceptional customer care.
* Support the marketing, sales and administration teams by performing general administrative tasks and data entry.
* Assist with customer service inquiries and resolve issues efficiently.
* Collaborate with the branch manager to ensure seamless operations and high-quality customer experiences.
The ideal candidate will possess exceptional communication skills, both written and verbal, as well as a creative flair and good understanding of retail and social media marketing, customer care and relationship management.
Key Responsibilities:
* Customer Service
* Data Entry
* Administrative Support
* Operations Management
To excel in this role, you should have a passion for delivering exceptional customer experiences, a knack for problem-solving and a commitment to continuous learning and improvement.