Are you an exceptional leader who is able to make a meaningful contribution and create positive influence for children and young people living with disability?
Be the Place You Want to Work
Attractive salary | Salary Packaging (up to $15,900 tax-free)
Fitness Passport | Diversity and Inclusion | Hybrid work environment
Level 7, Pay Point 1 – 3: (Based on Social, Community, Home Care and Disability Services Industry Award 2010)
Location: Negotiable
An exciting opportunity exists to join our growing team of Disability Support professionals as a Service Manager to effectively manage our team of Caseworkers within Children's Services.
Westhaven is seeking an experienced leader who can implement our Strategic Plan at an operational level to enable our children and young people (CYP) to live life the way they choose.
Key Responsibilities
Ensure the effective management of Disability compliance requirements.
Grow Westhaven's impact by increasing the volume of services delivered to participants.
Enact continual improvement processes to drive operational efficiency and financial sustainability.
Build a culture of leadership accountability and effectiveness.
Act as an effective role model, promoting a culture that reflects Westhaven's Core Values through all interactions.
To be successful in this role, you will have:
Extensive Knowledge: Deep understanding of quality service implementation, ensuring compliance with NDIS, OCG, and relevant National legislative requirements.
Disability Industry Experience: Comprehensive working knowledge of the NDIS and OCG frameworks.
Leadership Skills: Hands-on experience in performance management, mentoring, and team development.
Financial Acumen: Ability to develop and manage budgets and financial resources in line with NDIS funding.
Advanced Problem Solving: High emotional intelligence and the confidence to resolve complex situations.
Specialised Understanding: In-depth knowledge of NSW Legislation relating to Out Of Home Care (OOHC) and the 10 essential elements of Intensive Therapeutic Care (ITC), including trauma-informed practice.
Essential Requirements
Tertiary qualifications in Social Work, Psychology, Disability, or a related field (or demonstrated equivalent experience).
Current valid NSW Driver's Licence.
Current paid Working with Children Check (WWCC).
Valid NDIS Worker Screening Check (NDISWC).
About Us
Westhaven is the provider of choice for disability support services across regional NSW. We provide client-centric, high-quality programs that offer whole-of-life support, enabling choice and control for our participants.
How to Apply
Please submit your CV and a cover letter addressing your ability to undertake the key responsibilities of this role.
Applications Close: 9:00 AM, Friday February 27th 2026. Note: The selection process will commence upon receipt of applications; Westhaven reserves the right to close the position earlier if a suitable candidate is found.
Link to Position Description