Posted: 13 December
Offer description
Service Desk Analyst Opportunity
We are seeking highly skilled Service Desk Analysts to join our team.
Candidates should have a solid background in ITIL-aligned environments and experience with technical support, hardware deployment, and stakeholder engagement.
* ITIL certification or equivalent knowledge
* Technical support experience with IT services and infrastructure
* Strong communication and interpersonal skills
* Able to work effectively in a dynamic environment
Benefits of the Role:
This role offers flexibility with opportunities for contract and permanent employment. Our organization is committed to environmental sustainability and provides a supportive work environment.
Key Responsibilities:
* Delivering technical support to clients via phone, email, or on-site visits
* Assisting with hardware deployment and troubleshooting issues
* Engaging with stakeholders to resolve service desk requests