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Level 1-3 service desk analyst

beBeeSupport
Service Desk Assistant
Posted: 13 December
Offer description

Service Desk Analyst Opportunity

We are seeking highly skilled Service Desk Analysts to join our team.

Candidates should have a solid background in ITIL-aligned environments and experience with technical support, hardware deployment, and stakeholder engagement.

* ITIL certification or equivalent knowledge
* Technical support experience with IT services and infrastructure
* Strong communication and interpersonal skills
* Able to work effectively in a dynamic environment


Benefits of the Role:

This role offers flexibility with opportunities for contract and permanent employment. Our organization is committed to environmental sustainability and provides a supportive work environment.

Key Responsibilities:

* Delivering technical support to clients via phone, email, or on-site visits
* Assisting with hardware deployment and troubleshooting issues
* Engaging with stakeholders to resolve service desk requests

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