Program Assistant Job Description
We are seeking a dedicated and enthusiastic Program Assistant to join our team. This is an exciting opportunity for someone who is passionate about supporting students and contributing to a dynamic global learning environment.
About the Role:
This is a part-time, casual position that requires approximately 4 hours of work per week. The successful candidate will support the Student Experience Coordinator by handling logistical, operational, and cultural integration tasks. This role ensures that all program activities are well-organized and that students receive the necessary support during their stay.
Key Responsibilities:
* Cultural and Social Integration:
* • Act as an ambassador for the program and share enthusiasm for local culture
* • Help students feel welcome and assist with understanding the local culture and environment
* • Support students with practical tasks such as obtaining a public transport card and getting a phone plan
* Ongoing Program Support:
* • Accompany students to activities, events, and excursions
* • Confirm participation of lecturers and guest speakers and ensure classroom spaces are properly equipped
* • Be available on call to support students in crisis during program terms
* Incident Management and Reporting:
* • Handle student incidents by sending detailed reports to the Student Experience Coordinator
* • Ensure students have downloaded and registered on the Alert Media App
* Financial Management and Post-Program Review:
* • Document all spending, save receipts, and prepare a petty cash report
* • Organize the farewell activity and create a post-program document outlining what went well (WWW) and what could be even better if (EBI)
* Emergency Response and Student Welfare:
* • Attend and review relevant training materials - including Health and Safety 101 and Emergency Response
* • Contribute to emergency response and student incident management based on established protocols
* • Participate in after-hours emergency response, as needed during on-call hours
Requirements:
To be successful in this role, you will need:
* One to two years of work experience
* Contagious enthusiasm for the program's mission, vision, and commitments
* Success in engaging with and supporting students with diverse lived experiences
* An ability to respond calmly and professionally to emergency situations
* General knowledge of university system and student life in Australia
Benefits:
This role offers the opportunity to contribute to a dynamic global learning environment, work with a diverse group of students, and develop your skills in logistical, operational, and cultural integration tasks.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about supporting students and contributing to a dynamic global learning environment, please submit your application through Seek.
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