Administration - Switch Receptionist – Bendigo Advertiser
Location: Maitland Hospital
Employment Type: Permanent Full Time (38 hrs)
Position Classification: Telephonist Level 3
Remuneration : $72,365.94 – $73,814.94 p.a. + Superannuation + Salary Packaging
Closing Date : Thursday 27th November 2025
Interview Date : Thursday 4th December
Responsibilities
* Deliver friendly, efficient telephony and reception services
* Provide outstanding customer support to patients, visitors, and staff
* Assist with live patient data after hours to keep everyone in the right place at the right time
* Support the Emergency Department administratively
Key Skills & Qualities
* Passion for customer service and patient care
* Stay composed and make sound decisions under pressure
* Strong teamwork skills, paired with autonomy and confidence
* Experience using a switch system is highly valued
Essential : Flexibility to work on a 24/7 rotating roster including nights & weekends
Why You'll Love Working at Maitland
* Face‑to‑face orientation program and ongoing training
* Guidance from your Administration Manager and experienced team
* Opportunities for professional development across the wider administrative network
* Access to Employee Assistance Program to promote wellbeing
* Monthly allocated day off; Annual and paid parental leave (pro‑rata for part time)
* Salary packaging options and Fitness Passport benefits to increase take‑home pay
This is more than an administrative role—it's a chance to play a meaningful part in patient care and be part of a collaborative, compassionate hospital community.
Eligibility
To be eligible for employment: you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
We are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. If you require any accommodations or adjustments to the recruitment process, please let us know at any stage of the process.
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