Full-Time Medical Receptionist – Toronto Family Practice & Fletcher Clinic
Toronto Family Practice and Fletcher Clinic are two well-established family-owned GP Practices dedicated to providing high-quality, personalised care to our patients. We are seeking a professional and friendly Medical Receptionist to join our team and support operations across both locations. Immediate start available.
Our Fletcher practice operates Monday to Friday, 7.45am – 5:30 pm, and is home to 4 GPs and 2 Practice Nurses .
Our Toronto practice operates Monday to Friday, 7.45am – 5:30 pm and Saturdays 8.45am-1.30pm, and is home to 4 GPs and 3 Practice Nurses .
Thorough on-the-job training will be provided and above Award pay afforded to the right candidate, dependent upon previous experience and knowledge.
Key Responsibilities
* Greet patients and manage check-in/check-out processes.
* Schedule appointments and maintain patient records using Best Practice.
* Answer phone calls and respond to patient inquiries promptly and professionally.
* Process billing and handle payments.
* Coordinate with clinical staff to ensure efficient workflow.
* Provide high-quality patient service in a fast-paced, professional environment
Requirements
* Previous experience in a medical or healthcare reception role preferred (preferred but not essential, we pride ourself on training our staff).
* Someone reliable - showing up when rostered is non-negotiable. If reliability is an issue, this isn't the role for you.
* Strong communication and multi-tasking skills.
* Ability to work flexibly across two practice locations with own transport.
* Professional, compassionate, and patient-focused attitude.
* Be confident using computer systems and willing to learn medical software such as Best Practice and HotDoc.
* Ability to work unsupervised and maintain patient confidentiality.
What We Offer
* Competitive hourly rate or salary.
* Supportive team environment.
* Training and development opportunities.
* Modern facilities and systems.
How to Apply
Please send your resume and cover letter to *******@fletcherclinic.com.au.
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