Customer Service and Design
We are seeking a talented individual to join our sales and design team as a Customer Service Officer. As a key member of the team, you will be responsible for delivering outstanding customer service and providing elegant home designs.
Key responsibilities include:
* Face-to-face and telephone customer service and sales
* Assisting customers in finding innovative design solutions using CAD software
* Preparing accurate and timely project quotations
* Maintaining store stock levels and general housekeeping
* Assisting in the customer pick-up area to ensure products are loaded safely into customer vehicles
You will also participate in Stratco's Delivering Excellence Program, supporting employee personal and professional development through national retail career pathways and recognised qualifications.
At our organisation, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed within an inclusive and collaborative environment where every individual matters and innovation thrives.
Requirements
To be successful in this role, you will need:
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Knowledge of CAD software and design principles
* Attention to detail and organisational skills
* Flexibility and adaptability in a fast-paced environment
Benefits
This role offers:
* A competitive salary package
* Ongoing training and development opportunities
* A supportive and inclusive team environment
* The opportunity to work with a leading organisation in the industry
Why Work With Us?
Our organisation values its employees and provides a range of benefits and opportunities for growth and development. We believe in empowering our team to succeed and thrive in their roles.