Overview:
The Digital Operations Coordinator will be responsible for a variety of e-commerce operational tasks and duties, including product activation, quality assurance, promotions/sales & on-site search maintenance.
**Responsibilities**:
- Digital Operations - overseeing the execution of product catalogue including product publishing and enrichment, taxonomy, launch management, catalogue hierarchy and category activation.- Quality Assurance and monitoring of our website categories and proper functionality.- Customer experience optimization - utilising a data led approach to reduce locally relevant customer journey friction points by building a robust strategy, leveraging local expertise, building team capability and cross functional alignment.- Identifying and resolving technical issues- Assisting with Weekly and Monthly reporting - investigate and report on trends and performance to making locally relevant, data-led recommendations to the business.- Supporting projects and suggest feedback and outcomes based on analytics and metrics.- Active team collaboration**by creating strong and impactful relationships**with the broader e-commerce team, external agencies, Foot Locker APAC cross-functional colleagues, vendor partners, licensee partners and global colleagues based in Europe and North America.
Qualifications:
**You will bring** with you the following demonstratable skills & experience:
- Bachelor's degree in business or marketing/working towards completing of your degree- Demonstrable experience in working in a collaborative or professional environment, with a strong ability to multi-task, working independently and manage tight deadlines.- Ability to work in a fast-paced environment, complete multiple tasks & pivot on deadlines while maintaining a can-do attitude- Superior verbal and written communication skills- A passion for retail and specifically ecommerce in today's marketplace.- Proficient in a MS Office suite, outlook and marketing platforms
**Benefits**:
**In return Foot Locker Offers**:
- A flexible hybrid working environment - work from home 2 days per week!- On-site parking- Foot Locker team discount card! Purchase your fav kicks - Nike, Adidas, ASICS and many more!- Access for you and your immediately family to our Employee Assistance Program- Dynamic and supportive team- Learning and Development opportunities and career growth- Regular social activities - monthly BBQ's, morning teas, Community Days!
📌 Digital Operations Coordinator
🏢 Foot Locker
📍 Brisbane