**Job Summary:** We are seeking a skilled Customer Service Team Leader to join our team. This is an exciting opportunity to work in a fast-paced environment where you will play a vital role in creating a seamless and positive travel experience for passengers. Key Responsibilities: * Assist passengers during check-in, boarding, and disembarkation processes ensuring a welcoming and efficient experience. * Manage check-in tasks including verifying tickets, issuing boarding passes, and checking luggage. * Provide accurate flight information to passengers regarding schedules, delays, cancellations, and gate changes.