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Customer service

Sydney
Sharp & Carter Sydney Business Support
Customer Services agent
Posted: 4 February
Offer description

About the Role S&C are seeking an experienced and personable Customer Service / Receptionist to join a well-established and supportive team based in Revesby.

This 6-month contract role is ideal for someone who enjoys being the first point of contact for customers while supporting the wider team with a mix of administrative and customer service tasks. You'll work with tradespeople and internal departments, ensuring all enquiries are handled promptly and professionally.

You'll be joining a close-knit, friendly team of around 20–30 people who value collaboration, consistency, and great communication.

Position Details

* Position Title: Customer Service / Receptionist
* Reports to:Customer Support Manager
* Location: Revesby, NSW
* Contract: 6 months
* Hours: 9:00am–5:00pm, Monday to Friday

Key Responsibilities

* Act as the first point of contact for customers via phone and at reception.
* Manage reception duties, greet visitors, and direct calls professionally.
* Enter sales enquiries and customer leads into CRM and SAP systems.
* Provide admin support to the sales and service teams, including order entry and data management.
* Assist with quotes, spare parts orders, and warranty processing.
* Manage mail, filing, scanning, and general office tasks.
* Support process improvements and help digitalise admin workflows.

The Ideal Candidate

* Previous experience in reception, customer service, or administration.
* Confident and professional phone manner.
* Experience with SAP and CRM systems highly regarded.
* Exposure to manufacturing, trade, or technical industries advantageous.
* Reliable, detail-oriented, and enjoys being part of a stable, supportive team.

Why You'll Love This Role

* Work with a trusted, long-standing business in a stable industry.
* Friendly, supportive team environment with excellent onboarding.
* 6-month contract.
* ASAP start with on-site parking.

To Apply If you're ready to step into a busy and rewarding customer service / reception role with an immediate start, we'd love to hear from you.

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