Job Opportunity
We are seeking a highly skilled Technical Support Specialist to join our team in Australia.
About the Role:
This is an exciting opportunity for a dedicated individual to provide exceptional customer support and resolve technical issues via various channels.
1. Resolve complex technical problems via phone, email, or chat.
2. Offer proactive support through multiple communication channels.
3. Collaborate with internal teams to address intricate issues.
Necessary Qualifications:
* Bachelor's degree in Computer Science or a related field.
* At least 5 years of experience in customer-facing technical support roles.
* Demonstrated strong communication and technical skills.
Working Conditions:
This position requires flexibility in scheduling, including nights and weekends.