Tenancy Manager
A well-established, purpose-driven organisation is seeking a Tenancy Manager to join its Housing Services team. With a strong footprint across Queensland, the organisation delivers safe, affordable housing and supports individuals and families to sustain long-term tenancies.
The Opportunity
You will join a collaborative housing team responsible for managing end-to-end tenancy portfolios. This role plays a key part in supporting sustainable tenancies, maintaining property standards, and working closely with tenants and support services to achieve positive housing outcomes.
Key Responsibilities
* Manage a portfolio of tenancies, acting as the primary point of contact for residents
* Support allocations, onboarding, and tenancy sustainment
* Conduct routine inspections and coordinate maintenance and repairs
* Manage rent arrears, disputes, and tenancy-related matters
* Liaise with support services and external stakeholders to provide wraparound support
* Contribute to community engagement and positive tenant outcomes
About You
* Experience in tenancy/property management, housing, or community services
* Confident working with vulnerable or diverse client groups
* Strong communication skills and ability to manage competing priorities
* Well organised with a high level of attention to detail
* Collaborative approach with both internal teams and external partners
* Relevant qualification in social work, housing, or community services (desirable)
* Case management experience (advantageous)
What's on Offer
* SCHADS Award Level 4
* Salary packaging benefits (up to $15,900)
* Supportive team environment with strong values
* Opportunity to make a meaningful impact in the community
Why Apply?
This is an opportunity to join a respected organisation with a strong reputation in the community housing sector. You'll be part of a team that genuinely values tenant outcomes, collaboration, and continuous improvement.
Applications are being reviewed as they are received. For a confidential discussion, please get in touch.
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