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Customer experience specialist

Ararat
beBee Careers
Posted: 13 June
Offer description

We are seeking a skilled Banking Consultant to join our team. This role is ideal for individuals who enjoy working with customers, are passionate about delivering exceptional service, and have a strong ability to multitask.


Job Description

As a Banking Consultant, you will be responsible for providing our customers with a seamless banking experience by meeting their end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.

* Provide personalized support to customers to help them achieve their financial goals.
* Act as a role model and peer coach to deliver the best possible customer experience.
* Contribute to a significant uplift in customer engagement and advocacy.


Requirements

To succeed in this role, you will need to have:

* A strong customer focus and retail experience.
* The ability to multi-task and adapt to change.
* Excellent communication and interpersonal skills.
* A willingness to work in a collaborative team environment.


Benefits

In return for your hard work and dedication, we offer a range of benefits including:

* A competitive salary.
* Ongoing training and development opportunities.
* A flexible working environment.
* A diverse and inclusive workplace culture.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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