Job Type: full-time
Location: VIC
Job Category: Security & Protective Services
Would you like to help us make our world a safer place?
Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centers, our Security Officers play a vital role in creating safe, secure environments.
If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team – we encourage you to apply.
About The Business
Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370,000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long‐term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.
Job Description
About the Role
Our client is a global Technology & Cloud Infrastructure host in a Data Centre environment. We are looking for professional and high‐performing security officers.
The security team in these locations plays an important role in ensuring that the client's data integrity is always maintained. As the first point of contact for visitors and contractors entering the facility, the Security team at these locations needs to leave a lasting impression of exceptional customer service.
Shift and Schedule
This is a full time role with rotational day and night shifts – 4 on 4 off roster – 0600‐1800 / 1800‐0600.
The Security Officer will be responsible for the following duties:
* Conduct security screening of all personnel entering and exiting a restricted area
* Monitor facility alarms and security system Class 5 alarms, Security portal resets, Duress alarms
* Investigate and respond to alarms, be first responders to incidents and emergency management including First Aid
* Manage keys/cards, Access Control System and Visitor Management Systems
* Identify prohibited items and prevent them from being introduced to or removed from a restricted area
* Provide complete and accurate shift reports and task handover to Customer Service & Security Supervisor
* Perform physical (on foot) and virtual (via CCTV) patrols of assigned areas and report hazards and incidents
Benefits and Perks
* Access to the Securitas Rewards Program, offering exclusive benefits and discounts
* Opportunities for professional growth and career progression
Desired Skills and Experience
* Hold a valid Security License in the respective State (Class 1A or equivalent)
* Excellent communication skills and observational skills
* Customer service experience is essential with strong multi‐tasking abilities
* Conflict resolution, negotiation skills and intermediate PC skills (MS Suite) required
* Exceptional customer service standards, greet visitors and employees and assist as required
* Compliance with all relevant company policies and procedures
* Protection of premises occupants, protection of real and personal property
* Report writing and site patrol duties and experience communicating via two‐way radio
* Must be punctual, responsible and lead by example – support a safety and compliance culture
Diversity and Inclusion
At Securitas, we embrace diversity and are committed to providing equal employment opportunities for all. We actively encourage applications from candidates of all backgrounds.
Ready to make a difference? If you meet the above criteria and are excited to join our team, we invite you to submit your application along with your updated resume.
VIC-69125770S
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