Client Solutions Specialist
The role of the Client Solutions Specialist involves working closely with a portfolio of clients to provide tailored insurance solutions and expert advice. This includes identifying client needs, building strong relationships through proactive communication, and delivering exceptional customer service.
Key Responsibilities:
* Develop and maintain a deep understanding of client business operations and risk management strategies.
* Collaborate with clients to identify opportunities for growth and cross-selling.
* Provide timely and effective support for client inquiries and claims processes.
* Work closely with internal stakeholders to ensure seamless delivery of client services.
Required Skills and Qualifications:
* Previous experience in an Account Manager or similar insurance role.
* Tier 1 certification.
* Strong technical knowledge across multiple insurance classes.
* Excellent communication and relationship management skills.
* Proactive, detail-oriented, and client-focused mindset.
* Ability to work independently as well as part of a team environment.
What We Offer:
* A competitive salary range.
* Hybrid flexibility – blend office collaboration with work-from-home balance.
* Ongoing professional development and career progression opportunities.
* Supportive, collaborative team culture.
* Modern office with great amenities.