The transformation you will experience:
The Group Client Partner heads a client centric team accountable for the delivery of planning and implementation solutions for a portfolio of clients. They should demonstrate influence, commercial acumen and vision, and inspire their team to deliver a cohesive, proactive approach to client service which helps our clients grow. The Group Client Partner is the agency escalation point at the most senior client level and is ultimately accountable for the commercial delivery and profitability of their team. Group Client Partners will spearhead New Business Development opportunities.
Responsibilities:
* Maintains senior client contact; at Marketing Director level and above.
* Develops relationships with their peers at their clients' other partner agencies, and with senior media owners, both to better service the client and with a view to creating new business opportunities.
* Has a high‐level knowledge of clients' business and clients' internal pressures in order to guide the Spark team to adapt their service accordingly.
* Develop the credence and respect of their clients, through an aptitude to add value to the relationship. This will typically be achieved by the addition of a strategic or business lens to the client interaction, along with the application of learnings drawn from problem solving for other clients.
* Proactively oversees client related relationship issues when required.
* Demonstrates and shares expertise in the application of the Spark HEAT process, associated Publicis tools and in‐house proprietary solutions in order to fuel famously effective ideas.
* Guides the Client Directors/Partners on the application to their clients' difficulties through current marketing science theory and practice as well as other relevant concepts such as design‐led thinking and behavioural economics.
* Spearheads an inclusive and collaborative approach to the integration of Strategy/Analytics and CX inputs, provides guidance to the Client Directors/Partners on the optimum use of these resources.
* Works with the respective Heads of Strategy/Analytics and CX to oversee long term resourcing to meet the needs of the client portfolio.
* Influence, inspire and motivate the team to deliver on the agency's purpose and obligation to fuelling famously effective ideas for the client portfolio.
* Delegate and provide appropriate guidance and mentoring to Client Directors/Client Partners enabling them to perform their roles effectively.
* Ensure that senior investment and performance specialists within the Client Centric structure participate in the influence of the team, while working with the Heads of Investment and Performance on development plans for these individuals.
* Consistently demonstrate and embody Spark values.
* Contribute to a happy, productive workplace, with a strong emphasis on Spark values.
* Work with the Head of Client Management to form an objective, strategic view of the client centric structure, and the opportunities to improve it, especially in respect of the overall efficiency of the agency.
* Leverage prior experience to enhance agency process.
* Proactively identify and action opportunities to enhance the efficient day to day operation of the agency.
* Share accountability for agency wide projects.
* Participation in the agency new business program, influencing new business projects as required.
* Proactively seek new business opportunities.
What type of person will be successful in this role:
* Qualified across the following Office platforms: Word, PowerPoint and Excel
* Possess market and industry knowledge both historical and current.
* Possess strong financial management experience and business acumen.
* Passionate about the media and advertising industry, possessing a broad knowledge of macro‐economic influences, structural trends and current marketing science concepts.
* Assured and engaging interpersonal, presentation and communication experience, able to guide and influence key stakeholders.
* A strong director that is inspiring, collaborative and enjoys mentoring, motivating and developing their team.
* Passionate about new technology and the possibilities technology creates for client and agency solutions.
* Be focused on ROI for clients and agency.
* Strong strategic aptitude in problem solving and future planning for Spark and its clients.
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Publicis Groupe benefits:
Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about .
Enjoy all the perks that come with our network offering:
* A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
* A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
* Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
* Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
* A culture of open feedback and support to reach your goals through our Career Conversations program.
* A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
* Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
* Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
* Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
* Access to counsellors, psychologists, and professionals through Sonder, an all‐in‐one digital wellbeing technology platform designed to support psychological, medical & safety needs.
* A workplace that stands together to provide a more open, supportive, and recovery‐forward culture for all employees with life‐threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
* Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via ; your personal information will be kept confidential.
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