About the role
* Great local role with opportunity to develop
* Growing industry and established company
* Newly created role
Join the growing team at Lifts for Life as a full-time Customer Support professional based in Albion Park Rail. In this exciting and dynamic role, you will be responsible for providing exceptional customer service and support to our clients, as well as contributing to the company's sales efforts.
What you'll be doing
* Respond promptly and courteously to customer inquiries, orders, and concerns via phone, email, and other communication channels
* Assist customers with product information, pricing, and order placement
* Identify and pursue new sales opportunities, manage leads, and support the sales team in closing deals
* Maintain accurate and up-to-date customer records and documentation
* Collaborate with other team members to ensure seamless customer experiences
* Contribute to the continuous improvement of customer service and sales processes
What we're looking for
* Proven experience in a customer service or sales support role
* Strong communication and interpersonal skills, with the ability to build positive relationships with customers
* High attention to detail always
* Excellent problem-solving and decision-making skills, with a focus on providing customised solutions
* Proficiency in using CRM systems and standard office software
* A positive, enthusiastic, and customer-centric attitude
* Ability to work well in a team and adapt to a dynamic work environment
Bonus: experience in showroom management or residential construction industry
What we offer
At Lifts for Life, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, comprehensive training, opportunities for career development, and flexible work arrangements.
About us
Lifts for Life is a leading provider of premium lift and accessibility solutions, serving customers across NSW and ACT. With a strong focus on quality and customer service, we are dedicated to enhancing the lives of our clients and the communities we serve.
If you're excited to be part of our dynamic team, please include a 30 second video on why you think you've be a great in this role. Apply now and take the first step towards a rewarding career with Lifts for Life.