Job Description
As a highly skilled technical expert, you will drive the technical strategy and execution across the sales cycle to support revenue growth, customer success, and solution adoption. This role requires a strong background in cybersecurity or enterprise technology, with a passion for solving complex problems.
Key Responsibilities
* Educate customers and partners on modern security capabilities and the evolving threat landscape.
* Build deep, consultative relationships, becoming a trusted advisor who aligns solutions with customer business and technical objectives.
* Identify security challenges within customer environments and engage effectively across both technical and management stakeholders.
* Present value proposition, product roadmap, and strategy confidently to audiences ranging from engineers to executives.
* Deliver product demonstrations and technical presentations, both virtually and in-person, in collaboration with the sales team.
* Support technical pre-sales activities, identifying and qualifying new opportunities through to closure.
* Enable and collaborate with channel partners in a channel-centric sales model.
* Manage proof-of-concept (POC) activities, including test plan optimisation, configuration adjustments, and resolution of issues during evaluation.
* Assist with the development of POC environments and configurations, aligned with account team goals and resource availability.
* Support customers through technical escalations, acting as a bridge between sales, support, and engineering teams to ensure successful resolution and customer satisfaction.
Requirements
* 8+ years of experience in the IT industry, with 5+ years in a pre-sales or technical consulting role.
* Passion for cybersecurity solutions and enthusiasm for hands-on testing and customer engagement.
* Strong technical skills, presentation abilities, and written communication expertise.
* Ability to collaborate effectively across distributed teams in a global environment.
* Self-motivated, detail-oriented, and customer-focused, with a drive to deliver high-quality results.
* Experience translating requirements into best practice solutions that enhance user experiences.
* Adaptability and resilience in a fast-paced, evolving environment.
* Willingness to take initiative, multitask effectively, and meet tight deadlines.
* Bachelor's degree or equivalent industry experience required.
About Us
We are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law.