Business Development Manager Job Description
We are seeking a results-driven Business Development Manager to join our Contract Logistics team.
This key role involves identifying and pursuing business opportunities aligned with corporate goals, managing sales pipelines, preparing and negotiating proposals, and acting as the primary contact for contract logistics sales enquiries.
The successful candidate will build and maintain strong customer relationships, contribute to tender writing, provide valuable customer feedback to operational teams, and stay informed on industry trends and competitors.
This role also ensures compliance with safety policies and supports the long-term success of the business through effective account transition and retention.
Leverage your industry network to identify new business opportunities and drive sustainable growth.
* Plan and deliver targeted sales activities, lead high-level negotiations, pricing, and contract finalisation to drive profitable deal closures.
* Maintain accurate records, manage customer interactions, and oversee onboarding to ensure excellent customer solutions and satisfaction.
* Generate, nurture, and manage a robust sales pipeline with short, medium, and long-term opportunities aligned to business strategy.
* Track and analyse KPIs, forecasts, and budgets to optimise revenue streams and support strategic sales planning.
* Work cross-functionally to deliver optimal outcomes, inspire teams through conscientious leadership, and support positive conflict resolution.
* 5+ year's experience in Sales, Marketing, or Business Development, with proven success in business development and senior-level customer management.
* Degree qualified, with additional business management training considered an advantage.
* Strong knowledge of Supply Chain and Logistics Operating Models, including pricing and rate cards, with 5+ years focused on Contract Logistics sales development.
* Demonstrated ability in customer lead generation, high-retention relationship building, and expanding into new verticals such as freight forwarding.
* Highly organised, capable of managing priorities effectively, performing well under pressure, and skilled in consultative sales and strategic relationship management.