Overview
The role of Operations Supervisor is a key position in our organisation, requiring a professional with extensive experience in managing an industrial workforce. As a frontline leader, you will be responsible for overseeing operations to ensure teams are safely and efficiently achieving operational objectives and requirements.
Key Responsibilities:
* Oversee operation to ensure team are safely and efficiently achieving operational objectives and requirements.
* Liaise with customers both internal and external.
* Observe, direct, and correct operating behaviour of employees as required to ensure safe work practices.
* Coach and assist team through issues and share best practices.
* Conduct toolbox talks as required in order to communicate key operational issues.
* Observe Qube policies and procedures as they apply to tasks assigned.
* Operate facility in a safe manner at all times, ensuring that any safety breaches or incidents are reported immediately to the Supply Base Manager.
Customer Relations:
* Foster and maintain positive partnership with management, staff, and clients.
* Proactively attend meetings and provide positive support for initiatives consistent with contractual guidelines.
* Respond to any issues raised in an efficient and positive manner.
Quality:
* Set high work standard through leadership by example.
* Efficient operation of the branch's vehicles and plant.
* Complete all necessary associated documentation.
* Initiate action to prevent the occurrence of deficiencies in the delivery of product.
* Undertake supervision of work.
* Ensure good care is taken of vehicles/plant under your care.
Finance:
* Assist in allocation of resources to improve operational and financial performance and monitor regularly.
* Monitor and report monthly performance, including, but not limited to, KPI's, downtime, bottle necks, breakdowns, customer and personnel related issues that may have a financial impact on the business.
* Control business costs and keep these as low as possible.
Safety:
* To comply with Qube's health and safety policy and procedures.
Requirements:
* Current valid Motor Vehicle Driver's License.
* Extensive experience in managing an industrial workforce.
* Experience in frontline leadership with a focus on best practice principals delivering an output of operational excellence.
* Excellent communication, interpersonal and written skills.
* Ability to implement and deliver policies and procedures.
* Understanding of labour management, performance management and employee development.
* Good knowledge of competency-based training and assessment.
* Experience in managing safety in the workplace, including the operations of Quality Safety and Environmental Management Systems.
* Ability to work under pressure.
About Us:
We recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieves its objectives and delivers on its commitments.
Benefits:
* Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
* Discounted health insurance.
* Special paid leave to participate in volunteering activities.
* Unlimited access to employee assistance program delivered through Sonder.
* Generous paid parental leave.
* Access to Qube wellbeing program.
What We Offer:
We offer a dynamic and challenging work environment, where you can grow and develop your skills and career. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.