We are currently seeking a Store Manager to lead our retail operations in providing an unforgettable Pandora experience. The ideal candidate will be a highly capable leader and passionate team player who can drive sales, profitability, and customer service excellence.
Key Responsibilities:
* Manage the store's overall commercial success as our brand ambassador
* Support and motivate the in-store team to achieve targets by identifying opportunities to maximise KPIs while setting the example in exemplary customer service
* Develop and implement strategies to drive sales growth and improve profitability
* Nurture and develop your team to unlock their full potential and support succession
What We Offer:
* A highly competitive salary with monthly bonuses for achieving sales targets
* Generous annual jewellery uniform allowance and access to exclusive retail discounts
* Free support for health and wellbeing, financial advice, and legal aid through 'Retail Trust'
* Parties, incentives, and gifts throughout the year
Requirements:
* Proven experience in driving sales and profitability in a retail environment
* Strong leadership and team management skills with a passion for delivering excellent customer service
* Ability to understand and translate business strategy into store-level KPIs
* Data-driven approach to identify trends, issues, and root causes, with the ability to take action to deliver results
* Excellent communication and coaching skills to establish and motivate a high-performing team
* Adaptability and flexibility to respond to changing business needs
* A positive attitude with contagious enthusiasm for Pandora product and values