At our organization, we're driving innovation and growth. We connect people to each other and the world around them through our delivery and postal services.
About this Opportunity
You'll play a key role in helping our customers succeed. Every day, millions of Australians visit one of our locations, and it's our teams who ensure they have a great experience.
Key Responsibilities:
* Servicing customer transactions with accuracy and efficiency.
* Managing high-value transactions securely and accurately.
* Providing identity services, including Australian Passport Interviews.
* Upselling and cross-selling our products and services.
* Assisting with mail lodgements and associated costs.
* Building strong relationships with customers by understanding their needs.
* Supporting administrative tasks such as stock management and record maintenance.
We offer a welcoming work environment, ongoing training, and career development opportunities.