Overview
Joondalup Resort is part of the TenGolf Group, one of Western Australia's leading and fastest-growing golf, hospitality, and wine businesses. We proudly own and operate six golf courses (Joondalup Resort, Meadow Springs GCC, Secret Harbour GL, The Cut GC, Maylands GC, and Embleton GC) and a winery (Aravina Estate), delivering outstanding experience in golf, dining, events, and lifestyle. Our business is continuing to grow and that more opportunities are opening for hospitality professionals to join our kitchen team. Take a fresh look at your culinary career and be a part of this exciting phase of growth.
We are seeking an experienced and motivated Food and Beverage Sales Executive to join our team in Part-Time basis (25 hours guaranteed = $35/hour). This role is responsible for group (12+ guests) and event coordination for the food and beverage retail outlets (entire resort).
Responsibilities
* Manage incoming event and group enquiries via email, website, and direct channels.
* Identify the most suitable outlet for each enquiry to support booking conversion.
* Complete banquet event orders, manage bookings in online systems, and report on enquiry status and conversion.
* Conduct sales calls, face-to-face meetings, site tours and other sales activities as required.
* Coordinate outlet events such as wine dinners and comedy nights, including event orders, trybooking links and communication between departments.
* Manage the event calendar and forward planning for each food and beverage outlet.
* Coordinate resort signature events including Christmas Day, Valentine's Concert and New Year's Eve.
* Maximise food and beverage retail revenues in line with business strategy.
* Liaise with operational departments for all aspects of group and event bookings.
* Work collaboratively with the operations, administration and sales teams.
* Act as the main point of contact for all group and event clients, both internal and external.
* Build rapport to encourage repeat business.
* Share customer feedback with the team and handle complaints.
* Represent Joondalup Resort at industry events when required.
Qualifications
* Three years' experience in a similar size hospitality property
* Demonstrated knowledge of systems and software
* Intermediate Microsoft Office Skills (words, excel)
* Occasional requirement for flexibility of hours/shifts to include weekend or evening event work
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