Rockhampton OfficeFully Maintained Company Vehicle & Career OpportunitiesFull-Time Stable EmploymentThe CompanyPositioned as one of Australia's leading insurance builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence. Management's transparent and honest attitude towards staff, coupled with our team of highly skilled craftsmen and professionals make us ready for any building emergency.We Offer:An immediate startThe chance to join a respected organisation with stability and securitySupport and guidance from experienced managersA positive and rewarding team cultureFuture career progression where great work is recognised and rewardedDiscounts on technology, cars, fashion and leisureUp to date technology and a modern office environmentProvided company vehicle, mobile phone & laptopAnnual salary reviewsThe Role:The main focus of this diverse role will be to engage, coordinate and manage trades during the restoration process for insurance claims. The successful applicant will be responsible for providing regular updates to customers and ensuring a high level of service is provided at all times.This is a fantastic opportunity to join a stable and secure company that values its people above all else! Key Duties & Responsibilities: Take ownership of insurance jobs from commencement to completionMonitor quality audit reports & ensure items are actioned accordinglyEngage, coordinate & manage trades during the restoration process for buildings damaged by insurable eventsCommunicate & negotiate with trades to track the progress of jobsLiaise between clients & insurance companiesCoordinate access to properties with insured partiesAttend & contribute to meetingsComplete monthly budget reporting on all projectsDispute / issue resolution, as requiredEnsure all inspections, certificates of final inspection from Building Surveyor & relevant documentation is signed offEnsure purchase order processes are followedReview monthly job cost reportsEnsure all company OH&S policies are followed at all timesKey Selection Criteria: Strong background in construction or supervising construction projectsRelevant building trade qualification, preferably in carpentryQBCC license or Cert IV in Building & ConstructionExcellent communication and customer service skillsStrong computer skillsRelationship building skillsAbility to delegate and manage multiple projects and completing prioritiesAbility to be empathetic to the needs of the clients and customersGood work ethic and positive attitudeUnderstanding of OHS practices, legislation, regulations and current market rates/tradesCurrent motor vehicle licenseWe are a company of integrity and diversity. If you are interested in furthering your career and developing your leadership skills further, I would love to hear from you dloraine@global360.com.au Please note: You will need to be prepared to undergo a medical examination and criminal background check as part of the recruitment process.