The Site Support Field Technician is responsible for providing the on site support in the specified customer or Accenture location where FIFO is required. The main responsibility is to ensure that service level of the on site support in the corresponding country is maintained.
The Field Technician should perform personal computer technical services and report escalate to the support lead or other appropriate support channels any risks that could impact the level of service. Timely performance is imperative to minimize the impact on the specific customer. Identifies, defines and plans implementation of technical services to satisfy customer requirements.
The Site Support Field Technician is responsible for providing the on site support in the specified customer or Accenture location where FIFO is required. The main responsibility is to ensure that service level of the on site support in the corresponding country is maintained.
The Field Technician should perform personal computer technical services and report escalate to the support lead or other appropriate support channels any risks that could impact the level of service. Timely performance is imperative to minimize the impact on the specific customer. Identifies, defines and plans implementation of technical services to satisfy customer requirements.