Administration Officer Role
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* Exciting opportunity available in Maroochydore QLD, offering part-time work 15-22 hours per week.
* Join a dedicated team as an Administration Officer and reach your full potential through our commitment to learning and development.
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What You Will Be Doing
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* Manage high-volume inbound and outbound calls with professionalism and deliver exceptional service to clients stakeholders and potential leads.
* Monitor and action digital communications such as emails and online inquiries and convert leads into bookings liaising with practitioners for referrals.
* Maintain and update tracking spreadsheets for leads and client data and assist with onboarding and training of new admin staff.
* Provide administrative support to management and the broader team.
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Requirements
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* Confident phone manner and experience in high-call environments.
* Excellent written and verbal communication skills.
* Strong relationship-building skills and proficiency in Microsoft Office Suite.
* Solutions-focused detail-oriented and highly motivated.
* Comfortable in a fast-paced setting with a collaborative mindset.
* Receptive to feedback and committed to continuous improvement.
* Australian Driver's License and Full Covid-19 Vaccination Status or approved exemption.
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Benefits
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* Competitive salary Novated Leasing Candidate Referral Program Employee Assistance Program and Personal development opportunities.
* Employer funded parental leave and sorry business Leave and Engagement surveys that listen to employee issues and take action.
* Diverse and inclusive workforce reflecting the community it operates in.
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Why Work With Us
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* We are a dynamic organization dedicated to delivering health services to millions of people across Australia.
* Our team is passionate about providing excellent service and supporting each other's growth and development.
* We value diversity and inclusion and strive to create a workplace that reflects the community we serve.
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