Are you a motivated and experienced hospitality leader looking for a new challenge? As an Assistant Restaurant Manager, you will be responsible for leading and mentoring a team of enthusiastic team members to deliver exceptional customer experiences. Your main goal is to create a high-energy work environment that fosters positive vibes and rewards hard work.
Responsibilities
* Reporting to the Restaurant Manager, you will lead and mentor a large team of team members to deliver great products along with an awesome customer experience.
* Leading, supporting, and managing your team on a day-to-day basis. You will be working front of house, leading by example, and helping out on the floor - We all work together as one team, to ensure our guests have an amazing experience.
* Focusing on product quality, customer experience, processes, training, safety, and employee experience.
* Helping your team with meeting sales targets and ensuring customer satisfaction.
* Coaching team members by delivering workshops and online training.
* Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard.
* Assisting the Restaurant Manager with managing business operations including profit & loss, budgets, and KPI's.
Requirements
* Previous leadership experience in a fast-paced hospitality environment – this could be QSR, Hotels, Bars, Pubs, Cafes or Restaurants (and anything in between).
* Proven leadership and coaching ability – someone who leads from the front and sets a great example for their team.
* Someone who prides themselves on a customer-first approach and empowers their team to do the same.
* Someone who brings positive vibes to their restaurants and creates a high-energy, high-reward environment.
Please note that you will be required to work a combination of shifts including weekends and public holidays. However, we don't have any overnights. If you're passionate about delivering exceptional customer experiences and leading a talented team, we encourage you to apply.