Unlock human potential by bringing hearing back to millions worldwide.
We operate a global network of stores equipped with the latest technology and staffed by top performers.
As a key member of our team, you will engage customers through phone, email, and in-person interactions, answering inquiries and providing product information. You will also schedule appointments for hearing assessments and consultations with expert audiologists.
You will guide customers through our innovative range of devices and accessories, resolve concerns efficiently, and contribute to marketing efforts to promote our clinic and its services.
Our ideal candidate has 2+ years of experience delivering customer service in retail or allied health environments, excellent computer literacy, attention to detail, and a collaborative spirit.
Key Responsibilities
* Answer customer inquiries and provide tailored product information
* Schedule appointments for hearing assessments and consultations
* Guide customers through our innovative range of devices and accessories
* Resolve customer concerns efficiently
* Contribute to local marketing efforts
Requirements
* 2+ years of experience in delivering customer service in retail or allied health environments
* Excellent computer literacy
* Attention to detail
* Collaborative spirit
By joining our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.