Make the move. Make a difference.
Building strong cultural connections.
An exciting opportunity exists to join the Aboriginal and Torres Strait Islander Hospital Liaison Service as an Aboriginal and Torres Strait Islander Hospital Liaison Officer. The role provides culturally appropriate support, advocacy and practical assistance to Aboriginal and Torres Strait Islander patients, families and carers, supporting informed decision‑making, improving health outcomes and reducing DAMA. Flexible 7‑day rostering and work across Cairns Hospital may be required.
About us:
The Aboriginal and Torres Strait Islander Hospital Liaison Service provides advocacy and a cultural link between health professionals, Aboriginal and/or Torres Strait Islander inpatients, families, and carers at Cairns and Hinterland Hospital and Health Service facilities. They can break down communication barriers so that Aboriginal and/or Torres Strait Islander patients, families and carers can better understand the hospitalisation, appropriate treatment, and discharge needs.
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your role:
* Assess the needs of Aboriginal and Torres Strait Islander patients and their families/carers and provide relevant culturally appropriate intervention, i.e. problem solving and practical assistance.
* Liaise between Aboriginal and Torres Strait Islander patients/families/carers, staff and other agencies to assist with effective communication.
* Advocate for Aboriginal and Torres Strait Islander people in relation to their needs while patients of Cairns and Hinterland Hospital and Health Service to facilitate culturally appropriate health care and improve health outcomes for patients and their families.
* Provide comprehensive patient management within a multi-disciplinary team by providing information about hospital services, participation in discharge planning, attending family meetings etc.
For more information about this role, please refer to the attached Role Description.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
Discover our dynamic and culturally diverse region through community and lifestyle.
Listen to what some of our staff have to say about working in our regions.
Visit our website to learn more about our hospitals and health centres.