Customer Service Consultant - ideal 4 Support Workers
PeopleWise Consulting
Adelaide SA (Hybrid)
Aged and Disability Support (Community Services and Development)
Contract/Temp
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This is an ideal role for candidates with support work or NDIS experience who want to work in an office environment and get a guaranteed 38-hour-per-week income, or someone with customer service experience with current NDIS checks in place is essential.
Our client is a national NDIS disability support plan provider looking for experienced customer service officers (finance and invoicing) to join their teams. We pride ourselves on working with progressive providers with strong values and enterprising outlooks who look after their staff and provide a positive and rewarding working setting.
DAY TO DAY…
You will be trained as part of a very comprehensive training program and be required to provide quality client-centered service and ensure invoices are processed in line with service standards for the business, including:
Providing high levels of service via telephone and email direct to clients
Processing a high volume of invoices for clients
Data entry and ensuring discrepancies are corrected.
Problem-solving with the client's best interest in mind
Support disability service providers to present invoices in line with NDIS standards
Work with providers ensuring resolutions for client needs
WHAT WE ARE LOOKING FOR…
Ideally, we are looking for applicants with experience in support work, customer service roles, computer data entry processing, and accounts and/or invoice processing skills.
The following clearances are mandatory prior to commencement:
NDIS worker clearance
Working with Children Checks
Full working rights in Australia
Above all, we are looking for passionate and compassionate individuals who have good values, a strong work ethic, and love to work with a company that truly looks after their staff and their development and well-being.
Experience in retail or customer service and/orservice center roles
Strong customer service abilities and focus
Administration skills or experience
Data entry skills
Strong computer skills
Team-oriented and works collaboratively.
Intermediate-level Microsoft Office suite skills Word, Excel and Outlook
Knowledge of NDIS and disability sector highly advantageous
You will demonstrate strong communication skills, high levels of attention to detail, good computer aptitude, a team orientation, and a high focus on customer service.
WHAT WE OFFER…
Truly, this is a role that you will embrace and enjoy day to day.All that we ask in return is that you be driven, dynamic, fun, flexible, and passionate about helping people.
Attractive hourly rates—38 hours per week
Training and development
Ongoing training and development pathways
Fun and engaging work culture
equal opportunity that promotes diversity.
Above all, we are seeking candidates who are positive and productive team members who demonstrate high levels of integrity, kindness, and resilience.
Please note that only shortlisted applicants will be notified.
Posted: 05-09-2025
Salary: Attractive package will be offered to right candidate
📌 Customer Service Consultant
🏢 Peoplewise Consulting
📍 Adelaide