Full-Time Administration Officer Location: Wetherill Park Hours: 38 hours per week (Monday–Friday) We are seeking a reliable and professional Administration Officer to join our team on a full-time basis. This role is ideal for someone with a strong background in construction administration who thrives in a fast-paced environment and takes pride in delivering excellent customer service. Key Responsibilities: Handling inbound and outbound customer service calls with confidence and professionalism Managing day-to-day administrative tasks to support the team Preparing, sending, and responding to emails in a clear and timely manner Processing invoices, quotes, and job-related documentation Using Xero and Aroflo for job management, invoicing, and record keeping Coordinating with internal staff, contractors, and clients About You: Proven experience in an administrative role, ideally within the HVAC/Mechanical industry Strong working knowledge of Xero and Aroflo (essential) Excellent phone manner and communication skills Friendly, approachable, and team-oriented attitude Highly organised with strong attention to detail Confident in managing multiple tasks and meeting deadlines What We Offer: Stable full-time position (38 hours per week) Supportive and friendly work environment If you are motivated, professional, and ready to contribute to a growing business, we would love to hear from you. Apply now with your resume and a brief cover letter.