We have a long history of serving communities in Australia and have grown to become one of the top companies in the country with over 120,000 team members and a portfolio of iconic brands.
About Our Team
Our technology infrastructure is the backbone of our business. Every day, our team solves complex problems that make a difference to millions of people's lives.
As the way people shop continues to evolve, we are always looking for ways to reinvent the shopping experience for our customers and build the next generation of retailing.
We are looking for an experienced Network Engineer to join one of the largest corporate networks in Australia. In joining us, you will gain the opportunity to work on cutting-edge technologies, services, and solutions and offer ongoing support for complex issues across our wider Voice and Data Network Support Team.
About the Role
Reporting to the Team Lead - Network Services, you will provide technical expertise across complex initiatives and offer ongoing operational and project support across a large and complex network environment.
This role will see you become the catalyst in building and configuring our Network. You will also provide Level 3 operational network support including changes, tasks, and incidents.
As the Network Engineer, you will offer operational and project support across our large and mission-critical network. Joining a team of seasoned engineers, you will provide support through the lifecycle of large enterprise networks by working on business-critical issues across multiple offices, distribution centres, technical picking sites, and retail locations.
About Your Skills
You will be the main escalation point for Level 3 operational support-related issues or services and provide the best network and network support experience to our team members, partners, and customers.
You'll have:
* In-depth knowledge of Cisco network technologies such as routing and switching - essential.
* Commercial expertise working across a large corporate network environment working on new projects, and offering Level 3 support across Cisco - essential.
* A drive to learn and develop new skills across other network-related services and solutions.
* Experience in supporting management, stakeholders, and vendors across functional and technical issues.
We are looking for an experienced and dedicated Network Engineer with proven experience in supporting Level 3 operational initiatives. You will have proven capability in implementing and maintaining enterprise-level network services in a large-scale, complex, and distributed business environment.
You are a self-motivated individual who thrives in a busy and complex operational network environment, while offering complex and system-critical support and advice across a large network and infrastructure.
You'll also need:
* Cisco CCNP or similar work experience.
* Cisco technologies; SDWAN, SD-Access, Data Centre Switching, ACI, WAN, LAN, WIFI, Voice.
* In-depth understanding of network concepts (LAN/WAN/routing/switching).
* Knowledge in network automation using Python and network automation.
* Knowledge of Network management and monitoring tools.
* Experience in software testing and Cisco software life management.
* Practical experience of DNS and DHCP technology changes.
* Demonstrable technical end-user service restoration skills.
* The self-motivation, reliability, and proven ability to work as part of a technical team.
* NETOPS would be advantageous with associated programming skills.
* Knowledge of Network Support tools; packet tracing, etc.