Work arrangement: Part Time 3 days per week, 6-month contract, opportunity for extension
The Operations Coordinator works cross-functionally to ensure Fishburners' physical spaces, digital systems, and operational processes run smoothly and reliably. This role is critical in maintaining a high-quality member experience while enabling the execution of organisational initiatives and scalable operations.
Role Purpose This Role Enables Operational Efficiency Across The Organisation By
* Supporting smooth day-to-day operations
* Enabling cross-team delivery of initiatives
* Supporting member governance and operational finance processes
* Space Management & Infrastructure
* Maintain a safe, welcoming, and high-functioning workspace aligned to the Fishburners brand
* Oversee day-to-day operations of Fishburners' premises
* Coordinate and manage contractors (e.g. facilities, cleaning, gardening, vendors)
* Work closely with external facility operations teams to ensure operational efficiency
* Support any new site setups, space changes, and launches
* Governance, Risk & Strategic Operations
* Work cross-functionally to ensure operational readiness for company-wide initiatives
* Support planning, delivery, and reporting for operational and strategic projects
* Maintain team Asana boards and KPI tracking to ensure data accuracy for BAU and projects
* Facilitate team scrums, rounds, and coordination rituals to unblock workflows
* Member Support
* Support the Customer Service Manager and Ecosystem Team with onboarding and offboarding requests
* Coordinate access cards, desk allocations, and workspace setup
* Invoicing, Accounts & Expense Reporting
* Chase, track, log responses of aged receivables
* Monitor facility and team social expenses and flag variances to the Head of Operations
* Manage contractor invoicing and billing, escalating discrepancies to Finance and Head of Operations
* Update relevant budget documents and communicate changes with stakeholders
* Digital Systems & Infrastructure
* Support automation, digital workflows, and system integrations to reduce friction
* Log, track, and resolve operational issues through agreed systems (e.g. jira ticketing, Asana, hubspot etc)
What We're Looking For
* Experience in operations, facilities, or office coordination
* Strong organisational, coordination and communication skills
* Comfortable working across tools like Asana, ticketing systems, and shared platforms
* A proactive problem-solver who enjoys keeping things running smoothly
* Someone who thrives in a fast-moving, purpose-driven environment
Why Fishburners?
* Work at the heart of Australia's startup ecosystem
* Make a real impact on founder and community experience
* Supportive, collaborative team culture
* Opportunity to grow with a mission-led organisation
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Coordinating initiatives
Key Strengths
* Familiarity with digital tools
Why Fishburners is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Fishburners not with Hatch. #J-18808-Ljbffr