Engagement officer, toowoomba

Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered. APS 5. Toowoomba, QLD. Application Closing Date: 06-Oct-2024.

APS Level 5 ($85,633 - $91,549)

Ongoing & Non-ongoing for an initial period of up to 12 months

Flexible working arrangements will be considered

The Engagement Officer plays a pivotal role in supporting the NIAA to work in genuine partnership and enable self-determination of First Nations Communities. The job is crucial in building collaborative relationships with First Nations People and communities to ensure effective policy implementation that aligns to the aspirations of First Nations Communities. Delivering high‐quality services to Aboriginal and Torres Strait Islander Communities, through effective management of daily activities and collaborative leadership, is critical to the success of the role. By fostering strong internal and external relationships, especially with Aboriginal and Torres Strait Islander stakeholders, and providing expert guidance and constructive feedback, the Engagement Officer contributes to business improvement and upholds a healthy, ethical workplace aligned with APS standards. The role is essential for ensuring high‐quality service delivery and successful project execution within the branch, benefiting both the team and the communities they serve.

This position is part of the place‐based team located in Toowoomba. The South Queensland Region (SQR) and Toowoomba sub‐region cover communities including Charleville, Cunnamulla, Goondiwindi and Cherbourg. Work travel is required as part of the Engagement Officer role, and additional travel to other NIAA sites across the network including Canberra may be required.

• Strong written and verbal communication skills, including the ability to provide high quality information in an explicit concise manner.
• Effective communicator with the ability to quickly build relationships with stakeholders.
• Professional, model the NIAA values and behaviours in all aspects of the position and demonstrate sound knowledge of the functions and objectives of the Agency.
• Demonstrate analytical, research and problem‐solving skills.
• Exercise excellent decision‐making skills and judgment, and have the ability to work independently and respond quickly to competing priorities.
• Work effectively and sensitively with a wide range of internal and external stakeholders including IAS funded providers.
• Demonstrate the ability to learn and navigate a wide range of IT systems.
• Results‐driven, strategic and skilled at identifying emerging opportunities or issues.
• Clear understanding of the matters impacting Aboriginal and/or Torres Strait Islander Peoples and high‐level capability and commitment to continue to develop cultural competency.
• Travel to service sites as required.

This position is Identified, signifying that the role has strong involvement in matters relating to Aboriginal and Torres Strait Islander peoples. The role has direct engagement with Aboriginal and/or Torres Strait Islander peoples, communities and service providers, or is involved in the development of programmes and policy. A high level of cultural competency is required, including:

• Demonstrated understanding of the matters impacting Aboriginal and/or Torres Strait Islander peoples.
• Demonstrated high level ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander peoples.
• Demonstrated high level capability and commitment to continue to develop cultural competency.

• Australian Citizen.
• Current drivers licence (not a learner's licence).

Baseline Vetting (Protected)