About Us
Undisputed Martial Arts is one of Australia's leading martial arts gyms, offering world-class programs in Taekwondo, Kickboxing, and Boxing for all ages and experience levels. Our mission is to inspire confidence, discipline, and resilience through martial arts, while creating a supportive community for students to thrive both on and off the mats.
We are looking for a professional, motivated, and creative individual to join our team as a Receptionist / Content Creator. This is a part-time position, with working hours primarily scheduled in the afternoons and evenings.
About the Role
This is a dual role combining front desk reception duties with content creation and social media management. The ideal candidate will be friendly, organised, and able to engage confidently with our members, while also bringing creativity and initiative to showcase our programs and community online.
Key Responsibilities:
* Greeting members, parents, and visitors, and providing excellent customer service.
* Managing front desk operations including membership enquiries, sign-ups, phone calls, and emails.
* Supporting administration and bookings.
* Maintaining a clean, organised reception and welcoming atmosphere.
* Creating and posting engaging content (photos, videos, captions) for social media platforms.
* Assisting with marketing campaigns and promoting gym events and programs.
What We're Looking For:
* Strong customer service and communication skills.
* Excellent organisational and multitasking abilities.
* Confidence using social media platforms (Instagram, Facebook, TikTok).
* Creativity in content creation with basic editing/design skills (Canva, CapCut, Photoshop, or similar).
* Reliable, punctual, and a positive team player.
* Martial arts or sports background preferred but not required.
Why Join Us?
* Be part of a vibrant, supportive martial arts community.
* Gain hands-on experience in customer service and digital marketing.
* Work in an energetic environment that values growth and teamwork.
* Opportunities to learn about martial arts and fitness industry operations.
How to Apply
If you're passionate about customer service, creative content, and want to contribute to the growth of a leading martial arts gym, we'd love to hear from you Please submit your resume and a short cover letter outlining why you'd be a great fit for this role.
Job Type: Part-time
Pay: $9,000.00 – $11,000.00 per year
Expected hours: 8 per week
Benefits:
* Employee discount
* Gym membership
* Professional development assistance
Application Question(s):
* Do you have any experience in martial arts, fitness, or sports?
* Do you have experience with social media content creation? If yes, please provide examples or describe your experience.
* Why do you want to work at Undisputed Martial Arts?
Licence/Certification:
* Working with Children Check (Preferred)
* First Aid Certification (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person