We are seeking a Support Worker to provide behavioral and community-based support for a client living in Ambarvale who experiences severe anxiety and panic attacks related to being around people.
Job Description
The ideal candidate will have experience supporting clients with severe anxiety, panic attacks, or psychosocial disability. They must be confident communicators who are not afraid to speak up in public and remain calm under pressure while following strict behavioral guidelines.
Key Responsibilities:
* Community Access & Transport: Safely access the community with the client, act as a physical and verbal barrier between the client and other people at all times when in public, be firm, calm, and assertive to prevent people approaching the client, drive the client using your own vehicle, and support walks at the oval or bushwalking.
* Behavioural & Emotional Support: Calm the client verbally only if a panic attack occurs, do not touch the client, assist the client to use the Finch App for de-escalation, follow triggers and communication boundaries closely, respect requests for silence if the client feels overwhelmed.
* Domestic Assistance: Provide prompts, encouragement, or motivation to the client at times, especially when they complete tasks independently.
Required Skills and Qualifications
* Experience supporting clients with severe anxiety, panic attacks, or psychosocial disability
* Confident communicator who is not afraid to speak up in public
* Calm under pressure and able to follow strict behavioral guidelines
* Strong boundaries and ability to listen closely to client cues
* Valid driver's licence and own reliable vehicle
Benefits
* Support the client to safely access the community
* Act as a physical and verbal barrier between the client and other people at all times when in public
Others
Important Sensory & Health Requirements: The ideal candidate must not smell of smoke or smoke during shifts and avoid strong scents (the client has asthma and scent sensitivity).