Make a meaningful difference right where it matters most.
NWRH is seeking a compassionate and reliable In-Home Cleaner Community Aged & Disability to provide essential domestic assistance to older people and people with disability within their own homes across the Mount Isa community. This role supports clients to maintain independence dignity and wellbeing while living safely in their own homes.
If you enjoy practical work value connection with people and want a role that genuinely improves lives wed love to hear from you.
About the Role
The In-Home Cleaner provides person-centred domestic assistance in accordance with individual care and support plans using a wellness reablement and capacity-building approach. You will support clients to build resilience and independence while delivering services that are respectful culturally safe and responsive to individual needs.
This position reports to the Team Leader and works closely with internal teams and external stakeholders to ensure high-quality service delivery.
Key Responsibilities
Service Delivery
* Provide in-home domestic cleaning services in a courteous respectful and culturally appropriate manner
* Deliver person-centred support in line with individual care or support plans
* Encourage and support clients to achieve their optimal level of independence
* Report changes in client health wellbeing or circumstances promptly to leadership
* Respond calmly and professionally to emergencies or unexpected situations
Documentation & Compliance
* Complete accurate and timely electronic client records and appointment verifications
* Report outcomes and service delivery data in line with funding requirements
* Submit timesheets accurately and on time
* Maintain infection control food safety PPE and WH&S standards
Professional Conduct
* Communicate effectively with clients families carers and internal stakeholders
* Uphold organisational policies procedures and codes of conduct
* Comply with all relevant legislation National Aged Care Standards and Disability Support requirements
* Act with integrity accountability and professionalism at all times
Flexibility & Teamwork
* Participate in training staff meetings performance reviews and professional development
* Demonstrate flexibility by assisting with tasks outside usual duties when required
* Work independently and collaboratively within a multidisciplinary team
About You
* Experience in domestic cleaning duties or a willingness to learn
* Genuine desire to support older people and people with disability
* Demonstrated ability to work independently and as part of a team
* Positive flexible and solutions-focused attitude
* Awareness of local health issues and ability to work with people from diverse cultural backgrounds
* Computer literacy in Microsoft Office or willingness and capacity to learn
* Current C Class Driver's Licence
* Current CPR and First Aid certification
* Valid Blue Card and Yellow Card or NDIS Worker Screening Check
* Australian or NZ Citizen Permanent Resident or valid work visa with no restrictions (Visa sponsorship is not available)
* Experience working with older people and/or people with disability
Desirable
* Experience working with older people and/or people with disability
Why Join NWRH
Our diverse teams come from across Australia and bring a wide range of skills experience and perspectives. You'll be supported by passionate colleagues and a collaborative innovative leadership team.
In return for your commitment you'll receive:
* Excellent starting salary $66 257
* Up to $15900 salary sacrificing
* 17.5% annual leave loading
* 5 weeks annual leave
* 10 days paid professional development leave
* Ongoing professional development and external supervision
* Paid parental and partner leave
* Employee Assistance Program (EAP) for you and your family
* Your birthday off on us!
* Recognition of Service ($500 after 2 years)
Next Steps
If you are passionate about supporting people to live independently safely and with dignity in their own homes we encourage you to apply. For further information please contact Meagan Tincknell on
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