Job Opportunity: Conductor
We are seeking a skilled and safety-conscious individual to join our rail team as a Conductor.
About the Role
* Customer Service & Information: Provide exceptional service to passengers, responding to their queries and concerns in a timely and professional manner.
* Train Preparation: Ensure that trains are properly cleaned, maintained, and ready for service.
* Fare Management: Manage ticket sales, checking tickets, and provide fare advice during train services.
* Platform Duties: Oversee train departures, assist with luggage at stations, and ensure a smooth passenger experience.
* Coach Duties: Manage coaches during planned and unplanned disruptions, and take charge of events that may arise.
* Fault Reporting: Identify and report any equipment or facility issues promptly.
* Emergency Management: Respond effectively to service disruptions and emergencies, prioritizing passenger safety and well-being.
Key Selection Criteria
* Conductor Training Course
* Proven knowledge of fares and ticketing systems
* Ability to travel and work within 80km from your designated home depot
* Basic understanding of computer applications
* Commitment to customer service and a positive attitude
* Personable and team-oriented approach
* Attention to detail and ability to multitask