At Crowne Plaza Hotels & Resorts our goal is to make business travel work. We look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too! That's where you come in. When you're part of the Crowne Plaza brand you're more than just a job title – that's why we're looking for a Full Time Night Manager who can make their hotel stay a seamless one they'll always remember.
A little taste of your day-to-day
Manage and oversee all hotel operations in the absence of Management, during nights. The principal responsibility is the safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function during the hours of 11pm – 7am. You'll not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction‐free experience, but you'll also be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.
What We Need From You
* Ability to work the hours of 11pm-7am across a 7 day roster which will include weekends and public holidays, with some flexibility required
* Minimum 2 years' experience in a Guest Services/Front Office/Night Audit position with supervisory experience, preferably within a hotel/hospitality environment
* Valid WA Approved Manager Card & RSA
* Full Australian working rights without restrictions
* Ability to take the lead in emergency situations whilst remaining calm and supporting guests and the team through the event
* Working knowledge of hotel property management system, Opera
* Computer savvy
* Basic mathematics skills
* Excellent communication, problem solving, reasoning and motivational skills
What You Can Expect From Us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free car parking, a full uniform, impressive room discounts and free staff meals.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever‐growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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