At Abrolhos Steel, we are seeking a professional to provide exceptional customer service.
About the Role
We are looking for an individual who is skilled in responding to sales enquiries via phone and email, processing orders accurately and efficiently, and providing great customer service both in-store and over the phone.
Key Responsibilities
* Respond to sales enquiries via phone and email.
* Process orders accurately and efficiently.
* Provide exceptional customer service both in-store and over the phone.
Requirements
To be successful in this role, you will have:
Strong Numeracy and Literacy Skills
You should have strong numeracy and literacy skills to accurately process orders and communicate effectively with customers.
Solid Computer Literacy
A solid understanding of computer systems and software is required to efficiently manage orders and other tasks.
Excellent Communication and Teamwork Skills
You should be able to communicate effectively with customers and colleagues, and work well in a team environment.
Benefits
As a member of our team, you can expect:
A Stable Work Environment
We offer a supportive local team that values initiative, reliability, and customer satisfaction.
Opportunities to Learn
We provide opportunities to learn and develop new skills, helping you to grow professionally and personally.
A Chance to Contribute to a Growing Regional Business
By joining our team, you will have the opportunity to contribute to a growing regional business and make a real difference in your community.
About You
To apply for this role, you will need:
Previous Experience in Sales or Customer Service (Preferred but Not Essential)
You may have previous experience in sales or customer service, but it is not essential for this role.