185 Hunter St, Newcastle NSW 2300, Australia
Posted Monday 9 March 2026 at 1:00 pm
About EVT
QT Newcastle is part of EVT, one of Australasia's market‐leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie‐cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers – because each day is a chance to add the wow factor for our customers and continually grow in our own careers. QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged. EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award‐winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year‐round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.
Key Responsibilities
* Anticipates and attend to the guest's needs and desires immediately.
* Ensures that all floors/storage areas have a good supply of linen.
* Collects all soiled linen and rubbish bags from all working floors and transfers to correct area.
* Collects and places dirty linen in the proper area in preparation of laundry pick up.
* Collects all guest laundry and dry cleaning, ensuring that all room numbers are clearly marked.
* Ensures all service areas are fully stocked, clean and tidy.
* Checks that rollaway beds and cots are in usable condition and well maintained.
* Stores rollaway beds, cots and bed boards in a tidy and accessible manner.
* Cleans public areas as requested.
* Cleans air conditioning vents and filters in rooms on a regular basis.
* Turns all mattresses regularly.
* Reports to the Supervisor any maintenance needing attention.
* Follows all Housekeeping policies and procedures to the standard set by the Executive Housekeeper.
* Takes extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
* Informs Housekeeping Office IMMEDIATELY of any unusual, different or abnormal situations seen in or around the Hotel.
* Reports any potential health and safety hazards to the Supervisor.
* Greets Hotel guests in a polite and courteous manner being careful not to confuse friendliness with familiarity.
* Attends monthly departmental communication, training and information meetings.
* Complies with all of the Hotel's standard operational policies and procedures as outlined in the Team Handbook.
* Has a full knowledge of, and practices all of the Hotel's established workplace health and safety guidelines (WH&S).
* Gives assistance to other departments or outlets when required.
* Carries out other duties as directed by the Executive Housekeeper/Housekeeping Supervisors.
How You Work
* Daymaker ethos — no one's too big for the small things.
* Hands‐on and non‐hierarchical — leads from the front.
* Resilient and solutions‐focused — stays calm, moves fast.
* Growth mindset — learns, shares, and levels up others.
Perks from Day One
* As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels — no ivory towers.
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
Apply Now
Join QT Newcastle and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don't wait! We can't wait to see the places your career will go with EVT.
When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.
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