Working as a vehicle damage assessor in a dynamic team environment presents an exciting opportunity to grow your career. The role involves assessing and negotiating safe, cost-effective repairs for motor claims, delivering exceptional customer experiences through superior service and support.
Key Responsibilities:
* Manage the assessment and repair process, ensuring efficient and safe solutions.
* Deliver outstanding customer experiences by providing exceptional service and support.
* Cultivate strong relationships with industry partners and internal teams.
* Collaborate effectively within a team environment to achieve common goals and contribute to team success.
Requirements:
* A trade qualification (Cert III) in panel beating, spray painting, or mechanics plus 5 years post-trade work experience.
* Demonstrated experience preparing repair estimates and delivering customer service excellence.
* Strong organizational skills and excellent time management.
* Ability to work well within a team environment and support colleagues.
* A proactive approach to enhancing customer satisfaction.
* Commitment to maintaining high performance standards.
* A current unrestricted driver's license.
Benefits:
* A part-time opportunity with a minimum of 30 hours per week.
* A fully maintained company car, fuel card, phone, and laptop.
* Flexibility in work hours supporting work-life balance.
* An autonomous role within a collaborative team environment.
* Discounts on retail and insurance products.
* A comprehensive employee assistance program and career development opportunities.
* Community engagement initiatives including donation matching and volunteer leave.
About Us:
We value diversity and inclusivity, creating a culture where our employees feel valued, connected, and empowered to succeed. Our commitment to flexible work arrangements, career development opportunities, and community engagement reflects our dedication to fostering a positive work environment that benefits both our employees and customers.