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Customer service team lead

Melbourne
beBeeRetail
Customer Services agent
Posted: 15 August
Offer description

We are seeking a dedicated and fashion-forward professional to fill the role of Assistant Retail Store Manager. As a key member of the management team, you will play a vital role in driving sales growth, achieving key performance indicators (KPIs), and delivering exceptional customer service.


Key Responsibilities:

* Support the achievement of sales targets while maintaining high standards of customer service
* Provide coaching and feedback to team members to help them grow professionally
* Oversee daily operations including stock control, visual merchandising, and store presentation
* Collaborate with senior management to create a safe and inclusive work environment

Requirements:

* Previous leadership experience in customer-facing roles
* Experience in driving sales growth and achieving KPIs
* Ability to provide constructive feedback and coach a team to success
* Strong organisational skills and the ability to multitask
* Visual merchandising experience is an advantage

About This Role:

Our company is Australia's leading destination for denim, bringing over 40 years of expertise in crafting the perfect fit. We offer clear career development paths, leadership training workshops, and upskilling opportunities in a people-first culture.

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