Do work that matters As a Customer Banking Manager you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations. See yourself in our team The Retail Bank is the public face of CommBank – in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals. You will be joining one of our Multi-Channel Branches! As a part of the team at one of our Multi-Channel Branch at St Helens you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment) Between 9:30-1pm : Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. After 1pm : We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. What will help you succeed? We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role. You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions. If this sounds like the role for you then we would love to hear from you. Apply today! Aboriginal &/or Torres Strait Islander people encouraged to apply If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 19/05/2025