Job Overview
* To oversee daily operations is to drive success in staff management, customer service, and financial processes.
* A key responsibility includes ensuring compliance with health, safety, and licensing regulations.
* The ideal candidate will provide exceptional customer service and address guest inquiries or concerns with professionalism.
* Collaboration with departments is crucial to maintain high standards of service and cleanliness.
* This role will also involve assisting with marketing and promotional initiatives to drive business growth.
* A strategic thinker will contribute to plans to improve customer experience.
About the Ideal Candidate
* A minimum 2-3 years of experience in a similar managerial role is required.
* Strong leadership and problem-solving skills are essential for success.
* Excellent interpersonal and communication skills are necessary to build strong relationships.
* Proficiency in hospitality management software and point-of-sale systems is a must.
* A thorough understanding of health, safety, and licensing regulations is expected.
* A passion for the hospitality industry is a bonus.